Frequently Asked Questions

General (1)

Peepaltree arts is a portal to introduce Indian traditional art to the world.

We at Peepaltree Arts source the original Indian art from traditional artists in various parts of India.

The authentic Indian art is offered for sale at a fair price.

Ordering & Returns (6)

We send you notification email at every step of order processing.

  1. Order confirmation
  2. Payment received
  3. Order in Progress
  4. Order shipped including tracking number

You can use the tracking number to know exactly when your packet will be delivered by the shipping company.

If these emails are missing, make sure you check your spam email folder and add peepaltreearts.com to safe sender’s list.

Every means of payment we offer is processed by the relevant trusted 3rd party. We do not store your payment data. Therefore you have no risk of losing your payment data through Peepaltreearts.com. For examples, when you pay via Paypal, we redirect you to PayPal to make the payment thorugh official PayPal website. Same goes for PayDirect. Credit cards are processed by Stripe. For bank transfer, you do the transfer yourself via your bank online or offline. Therefore we never have any of your payment data – neither your bank account, Credit Card number, PayPal account nor any passwords.

Bare leaf paintings are on sale only for bulk orders. Please contact us with your requirement and we can create an offer for you.

We offer no-questions-asked 30 days return for all our items except for the made-to-order items.

As per the German regulations, the return shipping has to be paid by the buyer if the total purchase price of the items is less than EUR 40.00. The return shipping cost will be taken over by us if the total purchase price of the items exceed EUR 40.00.

Custom made portraits or other made-to-order paintings are excluded from returns. However we are always ready to negotiate a solution in case you are not satisfied with any of our products custom made for you.

At the moment we are accepting payments via PayPal, Visa and MasterCard, Paydirect or bank transfer.

Expensive is a relative term. At Peepaltree Arts we believe that price is what you pay and value is what you get.

If you see the value of art on sale at Peepaltree Arts, it is offered at a very fair price.

All the art is completely handmade – the Peepal tree leaves are natural leaves and are delicately processed by hand to create a mesh structure. They are then painted by hand by traditional Indian artists. The silk cloth paintings are completely hand painted also in various parts of India by traditional artists who have been in this art from many generations.

Payment (2)

Every means of payment we offer is processed by the relevant trusted 3rd party. We do not store your payment data. Therefore you have no risk of losing your payment data through Peepaltreearts.com. For examples, when you pay via Paypal, we redirect you to PayPal to make the payment thorugh official PayPal website. Same goes for PayDirect. Credit cards are processed by Stripe. For bank transfer, you do the transfer yourself via your bank online or offline. Therefore we never have any of your payment data – neither your bank account, Credit Card number, PayPal account nor any passwords.

At the moment we are accepting payments via PayPal, Visa and MasterCard, Paydirect or bank transfer.

Product related (6)

Absolutely. We are happy to provide this service of painting your own or your loved ones portrait on the Peepal leaf mesh.

You need to provide us a good potrait photo of the person whose portrait you want to have painted on the Peepal leaf.

The delivery time for such portrait is normally 3-4 weeks because this work is done by artists in India.

The portait painted on Peepal leaf can be then shipped to you bare i.e. just mounted on a black card-paper so that you can chose a frame of your liking and frame it yourself or get it framed by your favourite frame shop.

Category: Product related

The leaves with traditional Indian paintings are painted and mounted on the card-paper in India.

They are then delivered to our warehouse in Germany. Here they are assembled into wooden frames in our own workshop and shipped to our customers in Germany and Europe.

Category: Product related

All the leaves which have traditional Indian art are painted by artists in India who have been into this art from many generations.

The leaves with modern designs are either painted in India or In Germany by our own artists.

Category: Product related

All the Peepal tree leaves are from the real Peepal trees in various parts of India. They are completely naturally processed in India using only water and sunlight – no chemicals of any sort.

Category: Product related

Expensive is a relative term. At Peepaltree Arts we believe that price is what you pay and value is what you get.

If you see the value of art on sale at Peepaltree Arts, it is offered at a very fair price.

All the art is completely handmade – the Peepal tree leaves are natural leaves and are delicately processed by hand to create a mesh structure. They are then painted by hand by traditional Indian artists. The silk cloth paintings are completely hand painted also in various parts of India by traditional artists who have been in this art from many generations.

Peepaltree arts is a portal to introduce Indian traditional art to the world.

We at Peepaltree Arts source the original Indian art from traditional artists in various parts of India.

The authentic Indian art is offered for sale at a fair price.

Shipping & Delivery (4)

We send you notification email at every step of order processing.

  1. Order confirmation
  2. Payment received
  3. Order in Progress
  4. Order shipped including tracking number

You can use the tracking number to know exactly when your packet will be delivered by the shipping company.

If these emails are missing, make sure you check your spam email folder and add peepaltreearts.com to safe sender’s list.

We try to process the orders as soon as possible. Normally the ordered art frames are readied and quality checked within 1 day. Then they are packaged safely and posted. The delivery time varies based on your location and varies from 1-2 days for Germany and upto 8 days for the rest of Europe.

We offer free shipping for orders over EUR 50.00 in Germany only.
For orders below EUR 50.00 in Germany, or orders of any value in Europe, a shipping cost of EUR 9.90 is charged.

We are using DHL in Germany and other shipping companies depending on your the country in Europe.

The delivery times for items in stock are normally 2-3 days for Germany and 5-10 days depending on your country in Europe.

For custom items e.g. personal portrait or customer’s own designs, the delivery times vary depending on whether the painting is done in India or here in Germany.

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